On Time, Every Time
A time window is a promise, not a suggestion. We call ahead, we show up inside the window, and if something changes you hear it from us first. Eight separate reviewers brought this up on their own.
Gale Electric is Kyle Gale and a family-owned crew based in Richland. We opened in October 2020 doing residential electrical work, and that is still what we do. Five years, seventy-one Google reviews, a 5.0 rating, and BBB accreditation with an A+ rating later, the pitch has not changed. Show up when we said. Quote it before we do it. Leave the house better than we found it.
Kyle Gale started Gale Electric in October 2020, which was not an obvious year to start anything. The plan was simple and it has not needed much revision. Do residential electrical work in the Tri-Cities, do it correctly, and charge what was quoted. No fleet, no franchise, no dispatch script. The company grew on referrals from people who had a bad experience somewhere else first. Five years in, a good share of our week still comes from a neighbor, a realtor, or a contractor telling somebody to call us.
Family-owned means something specific here. The owner is on the jobs, the phone gets answered by someone who knows what is on the schedule, and there is nobody in the middle whose job is to sell you more than you need. When you ask what something costs, you get a number. When you ask whether you actually need it, you get an honest read, including the times the honest read is that you should wait a year and spend the money on something else.
Panels, wiring, lighting, and the problems that do not have a name yet. In a normal week that looks like an electrical panel replacement in a Richland home built in the 1950s, recessed lighting in a Kennewick kitchen remodel, ceiling fans in a West Richland two-story, and a Pasco homeowner with a breaker that trips every time the dryer runs. Panel repair, ceiling fan installation, and chasing down wiring faults come up over and over in our reviews, and they come up over and over in the schedule.
We also do the unglamorous half. Adding outlets where the builder was stingy, correcting work a previous owner did themselves, getting a house up to code before it sells, hot tub and EV charger circuits, shop and outbuilding power, and exterior lighting. If it is residential and it involves wire, it is in scope. If it is genuinely outside what we do, we say so instead of learning on your house, and we will usually know somebody who is a better fit for it.
Estimates are free, including the trip out. We look at the actual conditions rather than guessing over the phone, and give you a written price before anything starts. Cost and the quoting process come up in our reviews as often as anything, which tells you how rare a straight number still is in this trade. If the job turns out smaller than it looked, the price goes down. If we find something behind the wall that changes the scope, you hear about it before we keep going, not on the invoice.
We are open seven days a week, 8AM to 5PM, including Saturday and Sunday. We are not a 24-hour outfit and we do not pretend to be, because an electrician who has been awake for twenty hours is not who you want in your panel. Same-day and next-day appointments are usually available inside those hours, weekends included, which covers most of what people call emergencies. Anything involving fire, smoke, or a downed line is a 911 call or a utility call first, and we will still be here after.
A time window is a promise, not a suggestion. We call ahead, we show up inside the window, and if something changes you hear it from us first. Eight separate reviewers brought this up on their own.
You approve a written number before work starts. Change orders only happen when you ask for something more or we find something hidden, and either way you approve the change before we continue.
Passing inspection is the minimum, not the goal. Correct box fill, correct grounding, correct breaker, labeled panel. The next electrician who opens that panel should be able to tell what happened.
Booties on, drop cloths down, drywall dust contained, everything back where it started. Attention to detail shows up in our reviews because most people expect the opposite from a service call.
| Legal name | Gale Electric, LLC |
|---|---|
| Owner | Kyle Gale |
| Washington contractor license | GALEEEL790O7 (Electrical Contractor, Residential) |
| In business since | October 2020 |
| BBB | Accredited since July 30, 2026. A+ rating. |
| Google rating | 5.0 from 71 reviews |
| Based in | Richland, WA 99354 |
| Hours | Seven days a week, 8AM to 5PM |
You can check any Washington electrical contractor at the state Department of Labor and Industries. Ask any contractor for their license number before work starts. We lead with ours.
Gale Electric is amazing. They worked on a very long and tedious project at my house (installing a new panel, rewiring, etc). They were able to get us scheduled quickly! They always showed up right on time and were very kind. They explained everything they were doing and let us know the quote upfront. Great team of people!
Gale Electric exceeded my expectations. Kyle Gale was able to diagnose the electrical issues that others could not determine. They fixed the issue properly and up to code. Thank you for the peace of mind.
Kyle showed up my house fast as he possibly could and got my electrical panel fixed up within the week. I can rest easy knowing my house won't burn down and that Gale Electric is always available when I needed!
Free estimates across the Tri-Cities. Call Kyle and the crew, or send the details and we will come look.